These Terms of Service ("Terms") govern your use of the Voraluxo website and any services we provide, including but not limited to yacht charters, mansion and villa stays, vehicle and jet arrangements, staffing and related concierge services. By visiting our site, submitting an inquiry or engaging our services, you agree to be bound by these Terms.
Last updated: November 27, 2025
These Terms form a binding agreement between you (the "Client") and Voraluxo (also referred to as "we", "us", or "our"). They govern your access to and use of our website, as well as any proposals, itineraries, bookings, contracts or services arranged by Voraluxo.
If you do not agree with these Terms, you should not use our website or engage our services. If you are acting on behalf of a principal, family, company or other entity, you represent that you are authorized to accept these Terms on their behalf.
Each itinerary is custom-built; our website content is informational and does not constitute an offer.
PAs, EAs, family offices and advisors using Voraluxo confirm they are authorized to act for their principals.
Many assets and services are operated by independent third parties subject to their own terms and policies.
By using our website or engaging Voraluxo, you represent and warrant that:
Voraluxo operates as a luxury concierge and coordination service. We curate options, negotiate terms where appropriate and coordinate itineraries, but many assets and services are owned, operated or controlled by independent third parties (such as yacht operators, property owners, aviation operators, staffing agencies and transportation companies).
Specific terms applicable to your charter, stay, flight or other arrangements may be contained in separate booking confirmations, contracts, waivers, house rules or operator terms. In the event of a conflict between those documents and these Terms, the more specific booking or operator terms will generally govern as to that particular service.
Submitting an inquiry or brief through our form, email or any other channel does not in itself create a booking or contract. The process is typically:
Voraluxo reserves the right to decline inquiries or bookings at its discretion, including for risk management, capacity, regulatory, reputational or ethical reasons.
Pricing for yachts, estates, jets, vehicles, staffing and related services is typically bespoke and may vary based on season, asset, itinerary, risk profile, staff configuration, fuel costs and other variables. Any figures shared prior to formal booking documentation should be treated as indicative only.
Cancellation, amendment and refund policies are highly dependent on the specific asset, operator and timing. These will be detailed in your booking confirmation, charter agreement, rental agreement or equivalent documentation.
You agree to comply with all applicable laws, operator rules, safety instructions and reasonable requests from staff, captains, crew, property managers, drivers and security personnel throughout your itinerary.
Travel, yachting, aviation, estate stays, vehicle use and related activities involve inherent risks, including but not limited to accidents, weather disruptions, mechanical failures, health events and actions of third parties. While Voraluxo prioritizes safety and works with professional operators, you acknowledge that:
To the fullest extent permitted by applicable law, Voraluxo and its directors, employees, contractors and affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to your use of our website or services.
Our total aggregate liability in connection with any claim arising from or relating to our services, whether in contract, tort or otherwise, will be limited to the amount of fees actually paid to Voraluxo for the specific service giving rise to the claim, subject to any contrary requirements of mandatory law.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
All content on this website, including but not limited to text, logos, graphics, images, layouts and design elements, is owned by or licensed to Voraluxo and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publicly display or create derivative works from any content without our prior written consent.
Our handling of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website or services, you acknowledge that you have reviewed our Privacy Policy and consent to the collection and use of information as described there.
These Terms and any dispute arising out of or relating to them, or to our services, will be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any conflict-of-law principles. The parties agree to submit to the exclusive jurisdiction of the courts located in the State of Florida, unless otherwise required by mandatory law.
We may update these Terms from time to time to reflect changes in our business, services, technology, legal requirements or other factors. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of our website or services after any such changes constitutes acceptance of the revised Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. No waiver of any term will be deemed a further or continuing waiver of such term or any other term. These Terms, together with any applicable booking documentation, constitute the entire agreement between you and Voraluxo regarding your use of our website and services.
If you have any questions about these Terms of Service, require clarifications or need a copy of any applicable booking conditions, please contact us using the secure form. A member of the Voraluxo team will respond discreetly and as promptly as reasonably possible.